Welcome to the Senior Helpers Hub

Who does what

Sarah Ketter: Things you do not get answered by anyone else! sketter@seniorhelpers.com

Alex Ketter: Payroll Questions aketter@seniorhelpers.com

Jimmy Wilson: Day to Day concerns jwilson@seniorhelpers.com

Colin Roy: Client and Caregiver concerns/comments/questions field.manager5314@seniorhelpers.com

Destiny Brown: Scheduling dbrown9@seniorhelpers.com

Anya Thompson: Schooling athompson@seniorhelpers.com

Office/On Call number

360-742-5300

Frequently Asked Questions
  1. PLEASE DO NOT document miles to and from your home.
  2. PLEASE DO NOT document miles between clients. Wellsky tracks them for you
  3. PLEASE DO calculate any mileage from driving YOUR car during a shift! There is a spot to put it in upon clock-out!
  4. PLEASE DO call the office for questions, schedule changes, absences, and tardiness
  5. PLEASE DO notify the office for full binders and please stop by the office if at all possible to drop off full sheets and pick up new ones.
Relias

This is our education system used for training.

Link

Organizational ID: 13373

ADP

This is our payroll system.

Link

If you need to update your personal information, tax information, or print pay stubs, you have full access to do all of these things. Those of us in the office cannot make these changes.

Registering for ADP

  1. Go to https://myaccess.adp.com
  2. On the welcome screen, click register now (under where you would put your USER ID).
  3. Enter your first and last name, date of birth, and Social Security Number.
  4. Check the box to let us know that you’re not a robot.
  5. A personal registration code is required to continue. Check your email address and click SEND CODE.
  6. Check your email for your personal registration code. Enter it on the next screen and click NEXT.
  7. Enter the User ID and password you want to use to sign into Employee Access.
  8. ***PLEASE NOTE: We do not, nor will we ever, as the employer have access to this information, please write it down if necessary so you can remember your login information***

  9. For your security, you must select security questions and provide a unique answer for each one. If you forget your sign-in information, you’ll be asked to enter the answer to one of the questions to verify your identity. You may also be asked to enter additional personal information for verification purposes only.
  10. At the bottom of the page, indicate that you have read and agree to the terms and conditions.
  11. Click next to go to the Employee Access Dashboard.

If you have any other questions please contact the Senior Helpers office at 360-742-5300 or sketter@seniorhelpers.com

Wellsky

This is our time punch and charting system.

Link

Please be sure that if you are using your own vehicle for errands/etc during a shift that you document your mileage in your clock out process!

Telephony

Used in case Wellsky isn't working so you can clock in and out

844-292-0384

Pin is on the back of your badge

Teledoc

Free virtual or over the phone medical appointments for anyone living in your home. Please see the website here for more information: Link

Must work 35 or more hours per week as a normal schedule and the only cost to this service is whatever medication might be prescribed. Visits are FREE!!!

Holidays

Holidays you get time and a half for:

Holiday Date
WA State Food Handlers Card

Here is the link for you to obtain your food handlers card: Link

Payroll

Every other Friday is Payday, unless it's a holiday then it will be the following Monday.

Payroll cutoff is Sunday at midnight prior to payday.

Next Payday: