Welcome to the Senior Helpers Hub
Who does what
Sarah Ketter: Things you do not get answered by anyone else!
sketter@seniorhelpers.com
Alex Ketter: Payroll Questions
aketter@seniorhelpers.com
Jimmy Wilson: Day to Day concerns
jwilson@seniorhelpers.com
Colin Roy: Client and Caregiver concerns/comments/questions
field.manager5314@seniorhelpers.com
Destiny Brown: Scheduling
dbrown9@seniorhelpers.com
Anya Thompson: Schooling
athompson@seniorhelpers.com
Office/On Call number
360-742-5300
Frequently Asked Questions
- PLEASE DO NOT document miles to and from your home.
-
PLEASE DO NOT document miles between clients. Wellsky tracks
them for you
-
PLEASE DO calculate any mileage from driving YOUR car during
a shift! There is a spot to put it in upon clock-out!
-
PLEASE DO call the office for questions, schedule changes,
absences, and tardiness
-
PLEASE DO notify the office for full binders and please stop
by the office if at all possible to drop off full sheets and
pick up new ones.
Relias
This is our education system used for training.
Link
Organizational ID: 13373
ADP
This is our payroll system.
Link
If you need to update your personal information, tax
information, or print pay stubs, you have full access to do all
of these things. Those of us in the office cannot make these
changes.
Registering for ADP
-
Go to
https://myaccess.adp.com
-
On the welcome screen, click register now (under where you
would put your USER ID).
-
Enter your first and last name, date of birth, and Social
Security Number.
- Check the box to let us know that you’re not a robot.
-
A personal registration code is required to continue. Check
your email address and click SEND CODE.
-
Check your email for your personal registration code. Enter
it on the next screen and click NEXT.
-
Enter the User ID and password you want to use to sign into
Employee Access.
***PLEASE NOTE: We do not, nor will we ever, as the employer
have access to this information, please write it down if
necessary so you can remember your login information***
-
For your security, you must select security questions and
provide a unique answer for each one. If you forget your
sign-in information, you’ll be asked to enter the answer to
one of the questions to verify your identity. You may also
be asked to enter additional personal information for
verification purposes only.
-
At the bottom of the page, indicate that you have read and
agree to the terms and conditions.
- Click next to go to the Employee Access Dashboard.
If you have any other questions please contact the Senior
Helpers office at 360-742-5300 or sketter@seniorhelpers.com
Wellsky
This is our time punch and charting system.
Link
Please be sure that if you are using your own vehicle for
errands/etc during a shift that you document your mileage in
your clock out process!
Telephony
Used in case Wellsky isn't working so you can clock in and out
844-292-0384
Pin is on the back of your badge
Teledoc
Free virtual or over the phone medical appointments for anyone
living in your home. Please see the website here for more
information: Link
Must work 35 or more hours per week as a normal schedule and the
only cost to this service is whatever medication might be
prescribed. Visits are FREE!!!
Holidays
Holidays you get time and a half for:
WA State Food Handlers Card
Here is the link for you to obtain your food handlers card:
Link
Payroll
Every other Friday is Payday, unless it's a holiday then it will
be the following Monday.
Payroll cutoff is Sunday at midnight prior to payday.
Next Payday: